1. Following quotation and your instruction to proceed to order, you can pay by all major credit or debit cards, send your payment by cheque, or discuss finance options with our Customer Service Team member.

2. You e-mail, post or fax your WINDOW SCHEDULE ORDER and/or DOOR SCHEDULE ORDER forms to us at the factory.

3. We generate a CONFIRMATION OF ORDER document and despatch this to you with a payment receipt. This document contains all of the relevant details of your order and advises you of the earliest despatch date.

4. You check the CONFIRMATION OF ORDER and advise us of your preferred delivery day and time. This confirmation should be completed by e-mail, using your unique allocated order reference number.

5. We acknowledge your confirmation and delivery requirements by e-mail.

6. We deliver your order. All opening sections are factory-glazed. Fixed sections are loose glazed for your convenience and ease of transportation. All products are subjected to quality control checks prior to despatch, identified by room location and shrink-wrapped & corner protected.

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